NUR X/Y/A – 3002 Leadership & Service Improvement Assessment Details Explore and reflect on the impact leadership has in dealing with critical incidents/events and service development. Students are required to undertake a 2-part assessment which are both submitted together. Part 1 Reflective Statement Students produce a 500-word description of an untoward/serious incident or critical event they have witnessed/been aware of in practice. This should be written in the style of a reflection, and must be Adult field specific, and keep clinical area and those involved anonymous. THIS CAN BE WRITTEN IN THE FIRST PERSON Consider- Detail of incident Who was involved? What were the outcomes? What could you learn from this? We would advise you use Rolfe’s (2001) model of critical reflection as this is used by the NMC for revalidation. It is a useful model and only has 3 stages What, So what and Now What? PUT THE HEADINGS in the ASSIGNMENT StageAction/Thoughts What?What? is the problem/difficulty/ Issue was my role in the situation? was I trying to achieve? actions did I take? was the response of others? were the consequences for the student? Myself? Others? feelings did it evoke in the student? Myself? Others? was good/bad about the experience? So What?So what? … does this tell me/teach me/imply/mean about me/my class/others/our relationship/my patient’s care/the model of care I am using/my attitudes/my patient’s attitudes? was going through my mind as I acted? did I base my actions on?